Payment Policy - Highx Top

Payment Policy of Highxtop

Effective Date: January 10, 2025

Phone: (785) 650-0234
Address: 244 Yates Ave, Minden, Nebraska, USA
Email: info@highxtop.com

At Highxtop, we are committed to providing a seamless and secure payment experience for all our customers. This Payment Policy outlines the methods of payment we accept, as well as our payment terms and conditions.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
PayPal: You can use your PayPal account to complete your payment securely.
Other Secure Payment Methods: We may offer additional secure payment options, such as Apple Pay or Google Pay, depending on your location.

When you select a payment method at checkout, you will be prompted to enter your payment details in a secure payment processing environment.

2. Payment Authorization

By submitting your order, you authorize us to charge your selected payment method for the total amount of your order, including taxes, shipping fees, and any applicable discounts.

Please note that your payment will only be processed once your order has been confirmed and is ready for shipment. We will send you a confirmation email once your order has been processed and your payment has been successfully authorized.

3. Payment Security

We take the security of your payment information seriously. All payments are processed through secure, encrypted gateways to ensure your data is protected. We do not store sensitive payment information, such as credit card numbers or bank account details, on our website.

4. Payment Processing Time

Once your order is placed, we will process the payment and begin preparing your order for shipment. Payment processing typically takes place within 1-2 business days. You will receive an email confirming your payment and order details once the transaction is completed.

If there are any issues with your payment (such as insufficient funds, incorrect card details, or a declined payment), we will notify you immediately and ask for updated payment information.

5. Sales Tax

Sales tax, where applicable, will be added to your order total based on your shipping address. The applicable sales tax rate will be calculated at checkout and displayed before you complete your purchase. Tax rates vary by location and are subject to change.

6. Currency

All prices on our website are displayed in US Dollars (USD). If you are purchasing from outside the United States, your bank or payment provider may apply currency conversion fees, which are your responsibility.

7. Billing Address

Please ensure that the billing address you provide during checkout matches the one on file with your payment provider. This helps prevent payment errors and delays in processing your order.

8. Order Cancellations and Modifications

Once an order has been placed and payment has been processed, we typically cannot cancel or modify the order. If you need to cancel or change an order, please contact us immediately at info@highxtop.com, and we will do our best to accommodate your request if the order has not yet been processed or shipped.

9. Payment Disputes

If you believe there has been an issue with your payment, such as an unauthorized charge or billing error, please contact us immediately at info@highxtop.com. We will investigate the matter and work with you to resolve any issues promptly.

10. Fraud Prevention

To protect against fraudulent transactions, we may verify your payment details and order information before processing your order. In some cases, we may request additional documentation to verify your identity. If we detect any suspicious activity, we reserve the right to cancel or reject the order.

11. Changes to Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about our payment terms and practices.

12. Contact Us

If you have any questions about our Payment Policy or need assistance with your payment or order, please contact us: