Sales Policy

Sales Policy of Highxtop

Effective Date: January 10, 2025

Phone: (785) 650-0234
Address: 244 Yates Ave, Minden, Nebraska, USA
Email: info@highxtop.com

At Highxtop, we aim to provide our customers with an excellent shopping experience. This Sales Policy outlines the terms and conditions that govern the sale of products on our website.

1. Product Availability

All products on our website are subject to availability. While we make every effort to ensure that items are in stock, sometimes products may sell out or be discontinued. If an item you’ve ordered is out of stock, we will notify you immediately and offer alternative options or a full refund.

2. Pricing

Prices for products are displayed in US Dollars (USD) and are subject to change without notice. We strive to provide accurate pricing and product descriptions, but in the event of an error, we will contact you to correct any discrepancies before processing your order.

Sales tax, if applicable, will be added to your order total at checkout based on your shipping address.

3. Order Confirmation

Once your order is placed, you will receive an order confirmation email with the details of your purchase. Please verify that the information is accurate. If you notice any errors, contact us immediately at info@highxtop.com. We will address any issues as quickly as possible.

4. Payment

We accept payments via credit and debit cards, PayPal, and other secure payment methods available on our website. Payment is due at the time of purchase, and your order will only be processed after payment has been confirmed.

By submitting your payment details, you authorize us to charge the total amount for the products ordered, including shipping and taxes.

5. Order Processing and Shipping

Orders are typically processed within 1-2 business days. Delivery times will depend on the shipping method chosen and the destination. Shipping costs will be calculated at checkout based on the delivery address and shipping method selected.

For more information, please refer to our Shipping Policy for details on delivery options and timelines.

6. Discounts and Promotions

From time to time, we may offer discounts, promotional codes, or special deals. These discounts are subject to specific terms and conditions, such as a minimum purchase requirement or a limited time offer. Discounts cannot be combined with other offers unless otherwise stated.

7. Returns and Refunds

If you are not satisfied with your purchase, you may return the items within 30 days of receipt, provided the items are in their original condition. To initiate a return, please contact us at info@highxtop.com for instructions on how to proceed.

Returned items must be in unused and undamaged condition, with original packaging. Once we receive the returned product, we will issue a refund to the original payment method.

For more details, please refer to our Refund and Returns Policy.

8. Defective or Damaged Items

If you receive a defective or damaged product, please contact us within 7 days of receipt. We will resolve the issue by either issuing a full refund or sending you a replacement product, depending on the circumstances. Please provide evidence of the defect or damage (e.g., photos) when contacting us.

9. Limitations of Liability

To the fullest extent permitted by law, Highxtop is not responsible for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our liability is limited to the total amount paid for the product(s) in question.

10. Product Modifications

Highxtop reserves the right to modify or discontinue products at any time without notice. In the event that a product you’ve purchased is no longer available or is discontinued, we will notify you and offer a refund or an exchange.

11. Order Cancellations

Once your order has been placed, it is processed promptly. If you wish to cancel your order, please contact us immediately. If your order has not yet shipped, we will cancel it and issue a full refund. If the order has already been shipped, you will need to follow our return process as outlined in our Refund and Returns Policy.

12. Changes to Sales Policy

Highxtop reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated effective date will be indicated at the top. Please review this policy regularly to stay informed about our practices.

13. Contact Us

If you have any questions or concerns regarding our Sales Policy or need assistance with your order, please contact us at: